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Crystal of Atlan is a Magipunk action MMORPG from Nuverse Games that lets you choose from free classes, explore the stunning world, and use its 3D XYZ axis design for exciting battles. In this Crystal of Atlan Customer Support Guide, I will show you how to reach the customer service support team and resolve any issues you face in-game.
If you’re just starting with Crystal of Atlan, you can check out our Beginner’s Guide for helpful tips and the Redeem Codes article to avail of useful freebies along the way.
Crystal of Atlan has launched recently on mobile, PC, and PS5, and since the game is quite new, it is completely normal if you encounter any issues while playing.
However, there is no need to worry, as you can always contact the game’s customer support team for help with any in-game problems, either through in-game customer support, their official social media channels, or via email.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your mobile device.
- Next, tap the Navigation icon at the top right, just below the Map and Gameplay icons.
- Go to Settings from the menu.
- Here, tap on the Customer Service option located at the bottom right.
- You will be redirected to the game’s Customer Service page.
- You’ll find a variety of options like Penalty Appeal, Violation Report, Currency Transaction Search, and more.
- Scroll down, and tap on Contact Customer Support.
- Now, upload a screenshot or video, enter your phone model and client details, and provide a detailed description of your issue.
- Click on Submit, and you are good to go.
How to Contact the Developer Team Directly
If you are still facing issues and want to contact the developer team directly, you can do so by reaching out to the game’s official social media channels. You can visit the game’s Facebook page, X account, join their Discord Server, or email their official address or official app support email address for more support and assistance.
For related guides, check out:
Still, facing any issues in contacting the Crystal of Atlan support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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