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Dunk City Dynasty, created by Exptional Global in collaboration with NetEase Games, is a magnetic fusion of sports and gaming. Sometimes, when you play this game, bugs or system errors appear. Get quick help with this Dunk City Dynasty Customer Support Service Guide and contact the support team hassle-free to resolve your issues.
As you progress through Dunk City Dynasty, you might run into issues like bugs, account troubles, or problems with in-game purchases. This guide is designed to help you reach out to the support team and resolve those issues quickly, so you can get back to enjoying the game. Additionally, if you are just starting with the game, make sure to check our beginners’ guide, tier list for basic tips, and visit our redeem codes article to grab any freebies along the way.
When you have a problem in the game, the team already has several Common Issues options. However, sometimes problems are not found there, or you want to get straight to the point and interact directly with customer support service.
Apart from that, they also provide Customer Service for those of you who want to ask a guide about the Dunk City Dynasty game. There are several ways you can contact the Dunk City Dynasty team.
How to Contact via the in-game Customer Support Service option
Here are the steps you need to take to contact via the in-game option:
- First, open the game
- When on the loading screen, tap the service on the headset icon on the right
- After entering the Customer Service section, there are many types of problems that you can report, such as the Beginners playbook to ask for a guide, account problems, lag problems, suggestions, and bug reports
- If the problem you encounter is in that option, you can just tap it, and later you will be guided by a chatbot on what you need to do.
- However, if no option matches your problem, you can go directly to Contact Us to communicate with Customer Service
- Then explain it well and include the right keywords so they understand your explanation.
How to Contact the Developer Team Directly
Another option besides in-game is to contact the developer through their website. You can visit the official website here. Then tap report and describe the problem you encountered, and try to include a screenshot so that the team understands it well
For the related guide, check these out:
Still, facing any issues in contacting the Dunk City Dynasty customer support service? Let comments in the section below!
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